Crazy Media Design Privacy Policy

Effective Date: April 27, 2026
Website: https://crazymediadesign.com
Business Name: Crazy Media Design
Email: hello@crazymediadesign.com
Phone: +1 (302) 464-8749 
Address: 651 North Broad Street, Middletown, DE 19709

Crazy Media Design respects your privacy. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, submit a form, book a call, contact us, use our services, or communicate with us by email, phone, SMS, or other channels.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Business address or service location
  • Details about your business, project, inquiry, or service request
  • Information submitted through contact forms, booking forms, lead forms, questionnaires, surveys, or consultation requests
  • Communication preferences, including SMS consent

We may also collect technical and usage information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Website activity
  • Cookie and tracking data
  • Advertising attribution data, where applicable

For SMS communications, we may collect and store:

  • Mobile phone number
  • SMS consent status
  • Date, time, and source of SMS opt-in
  • Message history
  • Opt-out requests, such as STOP
  • Support requests, such as HELP

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries
  • Provide information about our services
  • Schedule consultations, appointments, calls, or service follow-ups
  • Deliver services you requested
  • Send appointment reminders, confirmations, updates, and follow-up messages
  • Send SMS messages where you have provided consent
  • Provide customer support
  • Improve our website, services, marketing, systems, and customer experience
  • Maintain business records
  • Process payments, invoices, or service-related transactions where applicable
  • Comply with legal, regulatory, carrier, and A2P 10DLC requirements
  • Prevent fraud, misuse, spam, unauthorized access, or other unlawful activity

3. SMS Opt-In and Consent

When you provide your phone number and agree to receive SMS messages from Crazy Media Design, you consent to receive text messages related to your inquiry, appointments, consultations, service updates, reminders, follow-ups, and customer support.

SMS consent may be collected through:

  • Website contact forms
  • Landing pages
  • Booking forms
  • Lead forms
  • Phone conversations
  • Written or electronic forms
  • Direct customer requests

By opting in, you agree to receive SMS messages from Crazy Media Design. Message frequency may vary depending on your interaction with us. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message. You may reply HELP for assistance or contact us at hello@crazymediadesign.com.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. No Sharing of SMS Opt-In Data

Crazy Media Design does not sell, rent, share, or disclose SMS opt-in consent, phone numbers collected for SMS purposes, or SMS-related data with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent are used only to provide communications from Crazy Media Design and to support the services or information you requested.

This no-sharing statement applies specifically to SMS opt-in data, SMS consent, and mobile phone numbers used for text messaging.

5. How We Share Information

We may share limited information with trusted service providers who help us operate our business and provide our services, including:

  • Website hosting providers
  • CRM and communication platforms
  • Email and SMS service providers
  • Payment processors
  • Analytics providers
  • Advertising platforms
  • Customer support tools
  • Automation software providers
  • Legal, accounting, compliance, or professional advisers

These service providers are only permitted to use information as necessary to perform services on our behalf.

We do not sell your personal information. We do not share SMS opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.

We may also disclose information if required to do so by law, court order, regulation, legal process, or government request.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, tags, and similar tracking technologies to:

  • Understand website traffic
  • Improve website performance
  • Measure marketing effectiveness
  • Remember user preferences
  • Track form submissions
  • Analyze visitor behavior
  • Support advertising and retargeting campaigns

These technologies may collect information such as your IP address, browser type, device type, pages visited, and interactions with our website.

You can disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

7. Third-Party Tools and Services

We may use third-party tools and platforms to help operate our website, manage customer communication, analyze website performance, and improve our services.

These may include, but are not limited to:

  • Google Analytics
  • Google Tag Manager
  • Facebook/Meta tracking tools
  • CRM platforms
  • Email marketing platforms
  • SMS communication platforms
  • Payment processors
  • Scheduling or booking tools
  • Automation tools

These third-party providers may process data according to their own privacy policies. We recommend reviewing their privacy policies if you interact with those services.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

9. Data Retention

We retain your information only for as long as necessary to:

  • Provide services
  • Respond to inquiries
  • Maintain business records
  • Comply with legal, tax, accounting, regulatory, and carrier requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain proof of SMS consent and opt-out history

When information is no longer needed, we may delete, anonymize, or securely store it as required by applicable law and business needs.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for certain communications
  • Opt out of SMS messages by replying STOP
  • Opt out of marketing emails by using the unsubscribe link in our emails
  • Request that we update your contact preferences

To make a privacy request, contact us at:

hello@crazymediadesign.com

Please include enough information for us to identify and process your request.

11. SMS Opt-Out and Support

You may opt out of SMS messages at any time by replying STOP to any SMS message from Crazy Media Design.

After you reply STOP, we may send one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP or contact us at:

Email: hello@crazymediadesign.com
Phone: +1 (302) 464-8749 

12. Email Marketing Opt-Out

If you receive marketing emails from us, you may unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly at hello@crazymediadesign.com.

Even if you opt out of marketing emails, we may still send service-related, transactional, or account-related communications where necessary.

13. International Data Transfers

Your information may be processed, stored, or transferred in countries outside your country of residence, including the United States, United Kingdom, Nepal, or other locations where our service providers operate.

Where required, we take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

14. Children’s Privacy

Our website, services, and communications are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from someone under 18, we will take reasonable steps to delete it.

15. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Crazy Media Design
Email: hello@crazymediadesign.com
Phone: +1 (302) 464-8749 
Address: 651 North Broad Street, Middletown, DE 19709